Privacy Policy
Last updated: July 3, 2026
This Privacy Policy explains how Remova (“Remova”, “we”, “us”, or “our”) handles information in connection with the Remova application and this website (together, the “Service”). We are committed to protecting your privacy and being transparent about our practices. By using the Service, you agree to the practices described in this policy.
1. Overview
Remova is a companion app for retro handheld and mini console enthusiasts. It lets you browse a curated collection of classic-style devices, view details, and organize your own records. Remova does not require you to create an account or sign in to use its core features.
2. Information We Collect
We aim to collect as little information as possible. The categories are limited to the following:
- Messages you send us. When you use the support form or contact us by email, we receive the content of your message and any optional name you choose to provide, so we can read and respond to your request.
- Basic technical information. Like most online services, our hosting provider may automatically process limited technical information (such as general request data) that is necessary to deliver and secure the Service.
We do not ask for or intentionally collect sensitive personal information. Please do not include confidential or sensitive details in the messages you send us.
3. How We Use Information
We use the limited information we receive only to:
- Respond to your questions, feedback, and support requests.
- Operate, maintain, and improve the Service.
- Understand common issues and requests so we can make Remova better.
- Protect the Service against fraud, abuse, and security threats.
We do not sell your information, and we do not use the messages you send us for advertising.
4. Your Records Within the App
Features such as favorites, browsing history, and personal notes are designed to help you organize your own records for your personal use. This content is yours; we do not use it for advertising and do not sell it. You can remove such records using the tools provided in the app.
5. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we rely on: your consent (for example, when you choose to send us a message); our legitimate interests in operating, securing, and improving the Service; and compliance with legal obligations.
6. Sharing and Disclosure
We do not sell your personal information. We may share limited information only in these situations:
- Service providers. Trusted providers who help us host and operate the Service and who are bound to protect the information.
- Legal requirements. When we believe in good faith that disclosure is required by applicable law or legal process.
- Protection of rights. To protect the safety, rights, or property of our users, the public, or Remova.
7. Data Retention
We keep the messages you send us only for as long as needed to respond to your request and for reasonable record-keeping, after which they are deleted or anonymized. If you would like us to delete a message you have sent, please contact us using the details below.
8. Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Service is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
10. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict its use, and to object to certain processing. You can also choose not to send us messages. To exercise any available rights, contact us using the details below and we will respond in accordance with applicable law.
11. International Users
The Service may be operated and supported from various locations. Where information is processed in a country different from your own, we take steps to ensure it is handled in accordance with this policy and applicable law.
12. Third-Party Links
The Service may reference or link to third-party content or websites that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be made clear through the Service. Your continued use of the Service after an update means you accept the revised policy.
14. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your information, please contact us at:
You can also reach us through our Support page.